From the monthly archives:
November 2011

Making Sense of Social Learning Systems

on November 30, 2011 · Comments · in Social Workforce

Once you’re convinced your organization needs a social learning system, how do you move forward once you have the green light? How do you decide what features your system needs? What design approach should you use? I recently revisited a methodology developed by Brenda Dervin in the 1970s that provides a framework for answering these [...]

‘Tis the Season to Deliver and Receive Feedback Effectively

on November 29, 2011 · Comments · in Ask A Gen Y

The end of the year usually signifies a time when employees have their annual, or semi-annual, performance reviews. Some organizations provide these reviews in a more structured manner than others, but most successful companies agree that performance reviews, when implemented correctly, can help to improve employee motivation and performance, and thus, overall business performance. This [...]

The Business Case for Learning

on November 28, 2011 · Comments · in The Business Of Learning

I teach in two Ph.D. programs for human capital development. The final paper for both is a business plan for learning for the student’s organization which includes an executive summary, description of the strategic alignment process, business case for learning, detailed work plan and a measurement and evaluation strategy. The business case is the heart [...]

Get It Together, Gen Y

on November 21, 2011 · Comments · in Ask A Gen Y

I’ve always had a bit of a problem with leadership. By allowing a sole individual to represent a mass, we’re risking the rest of the population blindly following the individual or classifying him or her as the embodiment of the group’s views. As an Iranian, I don’t want Ahmadinejad to represent me. As a woman, [...]

HR Didn’t Get the Memo

on November 20, 2011 · Comments · in The Business Of Learning

I was conducting a workshop this last week which, of course, included the topics of forecasting the impact of learning and making the business case for learning. We talked about the importance of having an in-depth, proactive discussion with the stakeholder to agree on measures of success including the expected impact of learning on achieving [...]