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New Book Explains Human Capital Analytics

on November 30, 2012 · Comments · in The Business Of Learning

Gene Pease, Boyce Byerly and Jac Fitz-enz have just published a new book on human capital analytics called Human Capital Analytics: How to Harness the Potential of Your Organization’s Greatest Asset. Most know Jac, who is regarded as the father of human capital analytics. He published the first books on measuring human capital in the [...]

Measurement and Evaluation: What Is Your Strategy?

on November 15, 2012 · Comments · in The Business Of Learning

Every important learning program as well as every training function should have a measurement and evaluation strategy. Both the measurement and evaluation parts are important. You can certainly measure without evaluating the results (for example, just collecting level 1 data), and you can evaluate without formal measurement (for example, using the case study method or [...]

Learning Metrics: People Just Don’t Get It

on August 21, 2012 · Comments · in The Business Of Learning

So many just don’t get it! I was reading a discussion yesterday about measurement and metrics, which concluded by asking if metrics were really necessary. Really? Like many others, these folks thought of metrics as something nice to do if you had the resources. Now, I hope they were just referring to higher-level measurement like Kirkpatrick/Phillips levels 4 and [...]

How to Construct an Outcome Statement

on June 1, 2012 · Comments · in The Business Of Learning

Talent Development Reporting principles (TDRp) recommends the creation of an Outcome Statement in addition to Effectiveness and Efficiency Statements. The last two are straightforward, and many learning professionals already create some version of these. (The Effectiveness Statement collects the Kirkpatrick-Phillips Level 1-5 measures and the Efficiency Statement collects cost, activity, utilization and cycle-time measures.) The [...]

Quantify Learning’s Impact on Organizational Goals

on March 4, 2012 · Comments · in The Business Of Learning

Senior leaders as well as learning professionals often struggle to state learning’s intended impact on corporate goals. This is no small matter if you want to run learning like a business, in which case you need to align learning initiatives to the organization’s most important goals and forecast learning’s expected impact on those goals. Of [...]