ROI

Stop Making Excuses and Just Start Measuring

on June 5, 2013 · Comments · in The Business Of Learning

Stop making excuses for not measuring the impact of learning and just get started. This was the consensus among the panelists at a recent Skillsoft Perspectives Conference in Orlando, Fla. The panelists were Laurie Bassi of McBassi & Associates, Jay Jamrog of i4cp, Kendall Kerekes of KnowledgeAdvisors, Patti Phillips of ROI Institute and myself, with [...]

The Week That Was

on August 9, 2012 · Comments · in The Week That Was

Only a few more weeks until Labor Day, which means these lengthy summer days are numbered. Here were the top five stories for CLOmedia.com for the week of Aug. 6. 1. 10 Steps to Capture Learning ROI: Many modern learning programs must show a return on investment to senior leaders or risk being eliminated. Here are [...]

The Case For Debunking Learning Myths

on February 27, 2012 · Comments · in The Business Of Learning

In the February issue of Chief Learning Officer magazine Doug Lynch, vice dean of the Graduate School of Education at the University of Pennsylvania and founder of the first doctoral program for corporate training (the Penn CLO Program), debuted his monthly series on debunking learning myths. Great concept (and clever title!).  I really look forward [...]

Human Capital Metrics – Avoiding the False Debate

on November 7, 2011 · Comments · in The Business Of Learning

I attended the U.S. Conference Board’s Human Capital Metrics Conference in New York City last week. It was organized and chaired by Jac Fitz-enz, the father and pioneer of human capital metrics. The conference has been held for six or seven years now, but this was my first. It was an outstanding conference and everyone [...]

Does ROI Trump Alignment?

on May 4, 2011 · Comments · in The Business Of Learning

This question arose last week in a workshop. Suppose you had the following four learning programs and you knew the ROI of each one: Innovation workshop for your designers and engineers                 ROI=120% Consultative selling skills for your sales force                                      ROI=  50% Safety training for production workers                                                  ROI=  25% Team building for leaders and their staff                                                ROI= -15% [...]